I’m a Homeowner
Let us help you get back on track with your mortgage payments.
Who is eligible?
This program is only for homeowners residing in Shelby County, Tennessee (including Arlington, Bartlett, Collierville, Germantown, Lakeland, Memphis, and Millington). You must demonstrate all of the following to be eligible:
- Must live in surrounding Memphis Metro Area
- Must have income loss due to Covid-19 hardship, which can include job loss, wage reduction or childcare expenses.
- Proof of mortgage obligations.
Applicants do not need to prove citizenship and social security numbers are not required.
What documents do I need to apply?
- Proof of Income (Ex. bank statements)*
- Valid Government Issued Identification (Ex. State ID or driver’s license)
- Proof of Hardship due to Covid-19 (Ex. Separation notice)
- Proof of Mortgage Delinquency since March 2020
*Income limits may apply.
where can I get help?
For help with the application, call 211.